Starry Night Company (hereinafter "the Company") may refuse ticket sales or forcibly rescind already concluded sales contracts in the following cases:
(1) When a customer makes a false declaration or fails to make a required declaration regarding matters determined by the Company.
(2) When a customer engages in behavior that inconveniences third parties or interferes with the Company's smooth sales operations.
(3) When a customer fails to complete the required procedures within the deadline notified by the Company.
(4) When a customer fails to follow the purchase method specified by the Company.
(5) When a customer selects bank transfer but fails to transfer the payment by the deadline.
(6) When a customer submits an application but does not complete payment.
(7) When a customer violates any other provisions of the service terms.
The Company may suspend, interrupt, change, stop, discontinue, or delay event operations without refund in the following cases:
When normal service provision becomes impossible due to war, riots, disturbances, labor disputes, earthquakes, eruptions, heavy rain, floods, tsunamis, fires, power outages, spread of infectious diseases, or other emergencies.
The Company shall bear no responsibility to users or third parties for any such suspensions, interruptions, changes, stops, discontinuations, or delays.
Tickets for which a purchase contract has been concluded cannot be exchanged, changed, or cancelled at the customer's request. Note that the cooling-off period does not apply to tickets sold at this event.
The Company will not reissue tickets under any circumstances (including loss, theft, or damage).
Regarding event cancellations due to the Company's own reasons (other than Article 2):
The Company will notify users and process refunds using the method determined by the Company.
If a ticket is damaged, lost, or excessively soiled, the Company will issue no refund.
Refunds are limited to the ticket price only and do not include payment fees, transportation, accommodation, or communication costs.
The Company shall bear no responsibility for damages incurred by customers or third parties due to delays in confirming or notifying ticket reservation outcomes, or situations where applications become impossible, caused by congestion of communication lines, computer system accidents, or other reasons not attributable to the Company.
Notification of contract formation for online applications is provided through the confirmation screen on the sales site and an application completion email.
Emails will be sent to the address provided at the time of application. Please ensure you can receive emails from: @snc-jp.com / @starrynight.company / @stores.jp
Emails may be filtered as spam. If you do not receive an email within one week, please contact us following the instructions on the website.
Payment must be made using a method designated by the Company; no other methods may be used.
Credit card payments will be automatically processed on the date specified by the Company. Bank transfer payments must be made by the Company's deadline.
The payment method cannot be changed once selected.
Japanese law shall apply to the formation, performance, and interpretation of these terms.
These terms may be changed or supplemented without prior notice due to changes in the Company's business activities.
Supplementary provision: These terms shall be effective from October 27, 2022.
To help ease any concerns before the event, we are publishing clear cancellation criteria in advance.
While it is impossible to predict conditions on the day,
we will take all necessary precautions and prioritize safety while doing our best.
Infectious Disease
| 2+ Days Before | Day Before | Day Of | During Event | ||
|---|---|---|---|---|---|
| Cancellation Criteria | Follow event hosting guidelines of each prefecture | ||||
| Decision Time | As needed | 15:00 | 10:00 | ||
| Announcement Time | As needed | 16:00 | 11:00 |
Other Emergencies
| 2+ Days Before | Day Before | Day Of | During Event | ||
|---|---|---|---|---|---|
| Cancellation Criteria | See Ticket Terms Article 2 | ||||
| Decision Time | As needed | 15:00 | 10:00 | As needed | |
| Announcement Time | As needed | 16:00 | 11:00 | As needed |
※1 Cancellation will be announced immediately if deemed necessary, regardless of scheduled announcement times
In a world of blossoms,feel even more immersed in the blooms.
No crowding or spot-saving hassles. Enjoy a smart, urban Hanami experience.
No worries about pollen, rain, cold, or bugs. Perfect Hanami regardless of the weather.
Rich lineup of stages and food stalls. Plenty of soft drinks also available.
Choose your preferred plan.
※ Food can be purchased at stalls inside the venue. Not included in the ticket price.
※ Children aged 0–5 enter for free.
6 experiences to enjoy at Hanami Tonya.
Japan's largest lantern release — approx. 1,500 lanterns
Various live stages to liven up spring
Spring sweets, dango, and kitchen cars gather!
Spring photo spots — perfect for social media!
Board games available for free rental!
| Event Name | Hanami Tonya 2026 |
|---|---|
| Event Period | April 1 (Wed) – 7 (Tue), 2026 |
| Hours | OPEN 17:00 / Lantern Release 20:30 / CLOSE 21:00 |
| Venue | Shinjuku Sumitomo Building, Triangle Square 163-0290 Nishi-Shinjuku, Shinjuku-ku, Tokyo |
| Organizer | Starry Night Company Inc. |
| Tickets | Standard ¥7,500 / Flex ¥9,500 (tax incl.) |
~1,500 lanterns light up the sky on a magical night.
Book your tickets early.
We're looking for partners to help make Hanami Tonya 2026 a success!
Check SNS for the latest event info!
